At Santha Grinders, customer satisfaction is our priority.
Return Eligibility
Products may be eligible for return if:
- The product is damaged during delivery.
- You receive the wrong product.
- The product has a verified manufacturing defect.
Products must be unused and returned in their original packaging with all accessories.
Non-Returnable Items
Returns are not accepted for:
- Products damaged due to misuse.
- Physical damage caused after delivery.
- Products without original packaging.
- Customized or special-order products.
Refund Process
After the returned product passes inspection:
- Approved refunds will be processed to the original payment method.
- Processing may take 5–10 business days, depending on your bank or payment provider.
Replacement
Eligible products may be replaced instead of refunded where applicable.
Cancellation
Orders may be cancelled before shipment. Once shipped, cancellation requests may not be accepted.
Contact
For return or refund assistance, please contact our support team.